Frequently Asked Questions


Ride Tips

  • Inspect the bike – Make sure to check brakes, tires, and the front/rear lights before riding. Problems? Re-dock the bike and give us a call at 513-621-2453
  • Wear a helmet – Keep your noggin’ protected!
  • Stay safe – Make sure to observe local traffic signs, signals, and laws at all times. Make sure to bike in the street and not on the sidewalk!
  • Plan a route – Know where you’re headed. Download our mobile app BCycle for the most up-to-date station map. – Check out more tips – Riding for the first time and need additional tips? Check out this article!

Account / Billing


Video Tutorials

Click here to view our Video Tutorials