Job Postings


Current Job Openings

System Technician

Bicycle Mechanic

Outreach and Education Manager

Outreach and Education Ambassador

Membership and Communications Manager

 

 

 

 

 

 

 

 

 

JOB TITLE: System Technician

JOB TYPE: Full or Part-Time, including weekends, 20-40 hours a week

COMPENSATION: $13-$15/hour, health benefits available to full-time employees.

APPLICATION DEADLINE: August 15th, 2022. Interviews will be scheduled as qualified applications arrive.

REQUIREMENTS: Must be a licensed driver.

Red Bike is looking for System Technicians to help with all aspects of operating the Red Bike system, including rebalancing the system by moving bikes from full to empty stations and the reverse, changing e-bike batteries, completing bicycle and station maintenance and refurbishment, and providing customer service to our riders. Ideal candidates will be highly motivated, team oriented, friendly individuals with strong customer service and problem-solving skills, and will be available to work peak hours (nights & weekends). Full and part time positions are available based on applicant’s qualifications, availability, and desired schedule. The System Technicians report to the Operations Manager.

Red Bike is the region’s most fun system of public transportation: A bike sharing system serving Cincinnati & Northern Kentucky with 600 classic and electric-assist bicycles, from 62 stations. Red Bike is a non-profit organization dedicated to the joy and wellness of our neighbors by providing a low-cost, healthy, and green transportation option that makes Greater Cincinnati more vibrant and connected.

Please submit a resume and brief introductory email to support@cincyredbike.org.

BIPOC and multilingual individuals are strongly encouraged to apply.

Red Bike is an Equal Opportunity Employer and a drug-free workplace.

Training on bicycle and station maintenance and system technology will be provided. No bike mechanic experience required.

Primary Responsibilities

  • Maintain bicycle and station operations including rebalancing, swapping e-bike batteries, bicycle maintenance, station maintenance and cleanliness.
  • Close coordination with Operations Manager and the customer service team to ensure that all customer needs are addressed and resolved.
  • Interact with customers as a public face of Red Bike, ensuring positive experiences at all times.

Day to Day Responsibilities:

  • Rebalance the system – Addressing full or empty stations.
  • Swap e-bike batteries.
  • Inspect and evaluate bicycles and Red Bike stations for safety, functionality, and cleanliness.
  • Perform routine bicycle maintenance, cleaning and repairs as necessary.
  • Identify and report bicycles in need of in-house repair.
  • Perform routine station maintenance and repairs as necessary.
  • Identify, report, and resolve, if possible, all station malfunctions and/or problems.
  • Dismantle, refurbish, repaint, and re-install stations and docks in the field.
  • Use technology to record all maintenance/repair activity.
  • Assist with bike and station assembly and installation.
  • Answer customer service calls and respond to customer needs in the field.
  • Operate and maintain system vehicles.
  • Attend and help promote Red Bike at events.

Position Requirements:

  • Strong interpersonal and relationship building skills.
  • Problem solving and critical thinking skills.
  • Team oriented and focused on continuous improvement.
  • Ability to understand technical aspects of the software and the hardware capabilities and needs of a bike share system.
  • Valid driver’s license and good driving record.
  • Mechanical or electrical background a plus.
  • Skills with hand tools, power tools, and general maintenance and repair a plus.
  • Self-motivated and ability to deal with and meet changing deadlines.
  • Comfortable in a fast-paced, warehouse/shop environment.
  • Comfortable riding a bicycle in city traffic.
  • Ability to lift up to 50+ lbs. repeatedly; cycle up to 10 miles per day in urban areas; stoop, bend, and stand for long periods.
  • Willingness and ability to work evenings and weekends.
  • Willingness to have fun!

 

 

 

 

JOB TITLE: Bicycle Mechanic

JOB TYPE: Full or Part-Time, 20-40 hours a week

COMPENSATION RANGE: $14-$16/hour based on experience, health benefits available for full-time employees.

APPLICATION DEADLINE: August 15th, 2022. Interviews will be scheduled as qualified applications arrive.

REQUIREMENTS: Bicycle Mechanic experience, valid driver’s license preferred.

Red Bike is looking for experienced bike mechanics to help with all aspects of maintaining and repairing the Red Bike fleet of bikes and electric-assist bikes. Some fieldwork and customer service may be required as directed. Ideal candidates will be highly motivated, team oriented, friendly individuals with strong problem-solving skills and will be available to work standard general business hours, although weekend shifts are available if preferred. Full and part time positions are available based on applicant’s experience, availability, and desired schedule. Bike Mechanics report to the Operations Manager.

Red Bike is the region’s most fun system of public transportation: A bike sharing system serving Cincinnati & Northern Kentucky with 600 classic and electric-assist bicycles, from 62 stations. Red Bike is a non-profit organization dedicated to the joy and wellness of our neighbors by providing a low-cost, healthy, and green transportation option that makes Greater Cincinnati more vibrant and connected.

Please submit a resume and brief introductory email to support@cincyredbike.org.

BIPOC and multilingual individuals are strongly encouraged to apply.

Red Bike is an Equal Opportunity Employer and a drug-free workplace.

Training on Red Bike bicycle maintenance and system technology will be provided.

Primary Responsibilities:

  • Inspect, repair, and maintain functionality of a fleet of bikes and ebikes.
  • Maintain a clean and efficient shop space for all shop users.
  • Work alongside Shop Manager to ensure tools and parts inventory are kept in order.

Day to Day Responsibilities:

  • Be on time for scheduled shifts (shift scheduling has some flexibility).
  • Stay organized and motivated to maximize productivity.
  • Inspect and diagnose bikes quickly and thoroughly.
  • Lift 50+ lb. bikes into and repair stands, multiple times per day.
  • Assess and repair problems with components including, but not limited to: pneumatic tires, threaded bottom brackets, cable actuated brakes and shifting, bicycle wheel truing, low voltage LED lighting, ebike drive units and batteries, and many other bicycle related issues.
  • Clean-up workbenches and other shop spaces at end of shift.
  • Maintain thorough records of repairs made on each bike.
  • Maintain accurate records of bike locations and conditions.

Position Requirements:

  • Problem solving and critical thinking skills.
  • Team oriented and focused on continuous improvement.
  • Ability to understand technical aspects of the software and the hardware capabilities and needs of a bike share system.
  • Skills with hand tools, power tools, and general maintenance and repair a plus.
  • Self-motivated and ability to deal with and meet changing deadlines.
  • Comfortable in a fast-paced, warehouse/shop environment.
  • Comfortable riding a bicycle in city traffic.
  • Ability to lift up to 50+ lbs. repeatedly; ride up to 10 miles per day in urban areas; stoop, bend, and stand for long periods.
  • Valid driver’s license and good driving record (Preferred).
  • Willingness to have fun!

 

 

 

JOB TITLE: Outreach and Education Manager

JOB TYPE: Full-Time

COMPENSATION: $40,000 to $45,000 depending on qualifications and experience

APPLICATION DEADLINE: August 15th, 2022. Interviews will be scheduled as qualified applications arrive.

REQUIREMENTS: Must be a licensed driver

Red Bike is looking for an Outreach and Education Manager to advance Red Bike’s industry-leading equity program, grow Red Bike membership and usage, build awareness about Red Bike within targeted communities, and assist with addressing customer service concerns of existing Red Bike members. Manage Red Bike’s Living Lab Grant to develop replicable strategies to develop and grow equitable bike share programs in cities across the country. A successful candidate will be an outgoing people person, who combines a strong understanding of community organizing with a knowledge and passion for customer service and who has strong relationship building skills. The Outreach and Education Manager will report to the Executive Director.

Red Bike is the region’s most fun system of public transportation: A bike sharing system serving Cincinnati & Northern Kentucky with 600 classic and electric-assist bicycles from 62 stations. Red Bike is a non-profit organization dedicated to the joy and wellness of our neighbors by providing a low-cost, healthy, and green transportation option that makes Greater Cincinnati more vibrant and connected.

Please submit a resume and brief introductory email to support@cincyredbike.org.

BIPOC and multilingual individuals are strongly encouraged to apply.

Red Bike is an Equal Opportunity Employer and a drug-free workplace.

Primary Responsibilities:

  • Manage and advance Red Bike Go, Red Bike’s nationally recognized equity outreach program that connects low income and minority individuals to Red Bike.
  • Support Red Bike’s expansion into new neighborhoods by building relationships with community stakeholders and generating excitement about new Red Bike stations.
  • Develop strategies to increase membership & usage of Red Bike.
  • Create partnerships with community organizations to connect their members, clients, and employees to Red Bike.
  • Plan, organize, and execute community and neighborhood events to introduce and promote Red Bike.
  • Recruit and manage a team of Ambassadors to achieve these goals.

Day to Day Responsibilities:

  • Take the message of Red Bike out into the community and talk to people and organizations about the benefits of riding a bike for transportation or recreation.
  • Build relationships throughout the community to interact with people, create partnerships, and increase bike riding.
  • Reach out to employers, organizations, apartment buildings, etc. to create partnerships and connect employees, members, and residents to Red Bike.
  • Give presentations about the benefits of Red Bike to various groups of potential future members.
  • Organize community bike rides and other events to promote and encourage bike riding.
  • Engage community organizations to have a presence at events.
  • Develop collateral materials to promote the Red Bike Equity Project such as handouts, flyers, posters, advertisements, etc.
  • Answer customer service calls and respond to them to a ensure positive resolution.

Position Requirements:

  • Community organizing experience.
  • Strong interpersonal and relationship building skills.
  • Problem solving and critical thinking skills.
  • Team oriented and focused on continuous improvement.
  • Strong understanding of computer software and social media applications.
  • Graphic design skills a plus.
  • Self-motivated and ability to deal with and meet changing deadlines.
  • Comfortable riding a bicycle in city traffic.
  • Comfortable in a fast-paced work environment.
  • Ability to lift up to 50+ lbs., ride up to 10 miles per day in urban areas; stoop, bend, and stand for long periods.
  • Willingness and ability to work evenings and/or weekends.
  • Commitment to having fun.

 

 

 

JOB TITLE: Outreach and Education Ambassador

JOB TYPE: Part-Time

COMPENSATION: $13-$15/hour

APPLICATION DEADLINE: August 15th, 2022. Interviews will be scheduled as qualified applications arrive.

REQUIREMENTS: Must be a licensed driver

Red Bike is looking for Outreach and Education Ambassadors to advance Red Bike’s industry-leading equity program, grow Red Bike membership and usage, build awareness about Red Bike within targeted communities, and assist with addressing customer service concerns of existing Red Bike members. A successful candidate will be an outgoing people person, who combines a strong understanding of community organizing with a knowledge and passion for customer service and who has strong relationship building skills. The Outreach and Education Ambassadors will report to the Outreach and Education Manager.

Red Bike is the region’s most fun system of public transportation: A bike sharing system serving Cincinnati & Northern Kentucky with 600 classic and electric-assist bicycles from 62 stations. Red Bike is a non-profit organization dedicated to the joy and wellness of our neighbors by providing a low-cost, healthy, and green transportation option that makes Greater Cincinnati more vibrant and connected.

Please submit a resume and brief introductory email to support@cincyredbike.org.

BIPOC and multilingual individuals are strongly encouraged to apply.

Red Bike is an Equal Opportunity Employer and a drug-free workplace.

Primary Responsibilities:

  • Advance Red Bike Go, Red Bike’s nationally recognized equity outreach program that connects low income and minority individuals to Red Bike.
  • Plan, organize, and execute community and neighborhood events to introduce and promote Red Bike.

Day to Day Responsibilities:

  • Take the message of Red Bike out into the community and talk to people and organizations about the benefits of riding a bike for transportation or recreation.
  • Build relationships throughout the community to interact with people, create partnerships, and increase bike riding.
  • Organize and conduct community bike rides and other events to promote and encourage bike riding.
  • Answer customer service calls and respond to them to a ensure positive resolution.

Position Requirements:

  • Strong interpersonal and relationship building skills.
  • Problem solving and critical thinking skills.
  • Team oriented and focused on continuous improvement.
  • Strong understanding of computer software and social media applications.
  • Self-motivated and ability to deal with and meet changing deadlines.
  • Comfortable riding a bicycle in city traffic.
  • Comfortable in a fast-paced work environment.
  • Ability to lift up to 50+ lbs., ride up to 10 miles per day in urban areas; stoop, bend, and stand for long periods.
  • Willingness and ability to work evenings and/or weekends.
  • Commitment to having fun.

 

 

 

JOB TITLE: Membership & Communications Manager

JOB TYPE: Full or Part-Time, including weekends, 20-40 hours a week.

COMPENSATION: $16-$19 depending on qualifications and experience.

APPLICATION DEADLINE: August 15th, 2022. Interviews will be scheduled as qualified applications arrive.

REQUIREMENTS: Must be a licensed driver.

Red Bike is looking for a Membership & Communications Manager to handle several duties within the day-to-day operations of Red Bike. The Membership & Communications Manager will be responsible for all aspects of Red Bike’s membership and riders, from managing the member database, to addressing member concerns and communications; from recruiting new members, to managing the Red Bike Go accessible membership program.  They will be responsible for developing and implementing a communications strategy to inform the public about the value of Red Bike and drive more people to ride Red Bike. Ideal candidates will be detail oriented, highly motivated, team focused, friendly individuals with strong customer service and problem-solving skills. The position reports to the Executive Director.

Red Bike is the region’s most fun system of public transportation: A bike sharing system serving Cincinnati & Northern Kentucky with 600 classic and electric-assist bicycles, from 62 stations. Red Bike is a non-profit organization dedicated to the joy and wellness of our neighbors by providing a low-cost, healthy, and green transportation option that makes Greater Cincinnati more vibrant and connected.

Please submit a resume and brief introductory email to support@cincyredbike.org.

BIPOC and multilingual individuals are strongly encouraged to apply.

Red Bike is an Equal Opportunity Employer and a drug-free workplace.

Primary Responsibilities:

  • Manage Red Bike’s membership database, ensuring all members have a smooth onboarding and their needs addressed during their membership, always ensuring positive experiences.
  • Manage the Red Bike Go sign up process, ensuring that new members receive complete information about program details and responsibilities.
  • Coordinate with field staff related to problems with stations or customer service issues that need to be attended to in the field.
  • Implement the marketing and public relations strategy for Red Bike to drive increased ridership and tell the story of Red Bike’s positive impact on the community.
  • Develop marketing materials for print, digital, and social media to support the strategies.

Day to Day Responsibilities:

  • Manage member communication, phone calls, emails, texts, and social media messages.
  • Identify relevant issues and address them to satisfactory and positive outcomes.
  • Daily monitoring of the bike share system through the web-based software in order to support customers.
  • Membership card assignment and distribution program.
  • Develop communications campaigns in conjunction with Executive Director and other team members to ensure a cohesive brand message .
  • Communicate key messages to build public awareness of Red Bike through earned media, social media, e-mail and digital communications, and personal interactions.
  • Manage and maintain Red Bike’s Social Media presence and voice.
  • Manage and develop content for the website.
  • Develop collateral materials to promote Red Bike and its initiatives, such as handouts, flyers, posters, advertisements, etc.
  • Represent Red Bike as a public face of the organization.
  • Respond to media inquiries.
  • Build relationships throughout the community to create partnerships to sell group packages of bike share passes.
  • Develop and implement hotel and convention sales program.

Position Requirements:

  • Strong interpersonal and relationship building skills.
  • Problem solving and critical thinking skills.
  • Team oriented and focused on continuous improvement.
  • Strong understanding of office computer software and social media applications.
  • Graphic design skills a plus.
  • Valid driver’s license and good driving record.
  • Self-motivated and ability to deal with and meet changing deadlines.
  • Comfortable in a fast-paced, warehouse/shop environment.
  • Comfortable riding a bicycle in city traffic.
  • Ability to lift up to 50+ lbs. occasionally; cycle up to 10 miles per day in urban areas; stoop, bend, and stand for long periods.
  • Willingness and ability to work evenings and weekends occasionally.
  • Willingness to have fun!