
The Bike


Riding Tips
- Connector.
Inspect Bike
Make sure to check brakes, tires, the front/rear lights, and the power level on the e-bike before riding. Problems? Re-dock the bike and give us a call at 513-621-2453.
- Connector.
Wear a helmet
Keep your noggin’ protected!
- Connector.
Stay safe
Make sure to observe local traffic signs, signals, and laws at all times. Make sure to bike in the street, not the side walk!
- Connector.
Plan a route
Know where you’re headed – Download our mobile app, BCycle for the most up-to-date station map.
- Connector.
Check out more tips
Riding for the first time and need additional tips? Check out this article!
FAQ
THE BIKE
ACCOUNT/BILLING
If you want to keep riding and avoid usage fees, you simply need to close out your current trip and start a new one. This effectively resets the trip clock and can be done from any kiosk station. Locate a nearby station and dock the bike to close out your current trip. Listen for 3 beeps to confirm your bike is docked. From the station kiosk, hit Start > Check Out Bike > Member and enter your phone number to complete 2-step verification. You may also swipe the associated credit card. Select the dock number icon for that same bike or another, wait for the beeps, and remove the bike from the dock. Your trip clock restarts, and you’re set for another 2 hours!
If you have any questions regarding overage fees that you’ve accumulated, contact us at 513-621-2453.
- On your first visit to a participating system, select BConnected when identifying your user type at the kiosk.
- Enter the phone number associated with your membership. Then enter the code to verify your account.
- Swipe your credit card and accept the user agreement and usage fees.
- Check out a bike and go!
If you have your Red Bike card, you can now check out bikes directly from the dock. If you’re logged into the B-Cycle app, you can use your phone to check out bikes.
The fine print:
- The system rules and usage fees are charged by the program where the trip took place.
- The customer service team at the visiting city can assist you while you ride.
- Bikes should not move between systems– don’t ride your bike back to your home system!
RIDING
Red Bike is designed for short trips and letting other members use the bikes when you do not need one.
If you want to bike all day without checking the bike back in, you will be assessed a $4 usage fee for every additional 30 minutes a bike is kept out – up to a $20 maximum for the day.
By checking the bike back in when you are not riding it, you avoid usage fees, don’t have to worry about locking the bike, and allow others to use the bike.
To make sure bikes are available at a nearby station, download the BCycle app for iOS or Android for real-time station information and bike availability.
To make sure bikes are available at a nearby station, download the BCycle app for iOS or Android for real-time station information and bike availability.
If you cannot get the bike to a nearby station, properly secure the bike with the built-in lock and alert our Customer Service immediately to let us know.